Contact Center Posters

It is the responsibility of the property owner to display the following information in a location where it can easily be seen:

• Signs enabling people to locate the Management Office
• Emergency/After Hours telephone numbers
• CA Information – Contact information for CGI including the phone number for the CGI Call Center and a TTY number.
• For Inquiries that require additional assistance, you may contact the CGI Call Center. Additional information is available in the attachment.

Hours of Operation: 8:30am to 5:30pm, M-F

Contact Numbers: 1-866-641-7901, TTY number: 1-800-662-1220, Fax: 518-218-7800

Written Summaries: 3 Lear Jet Lane, Suite 205, Latham, NY 12110

Email: NYPBCAContactCenter@cgifederal.com

For your convenience the PBCA Call Center flyer has been updated and translated into 12 additional languages. Please note that it contains a fillable section for specific property contact information to be added.

As a reminder, this information should be posted in at least one visible and accessible location in every building.

Select a poster below for a PDF version that can be printed and posted.

• English (PDF)
• Arabic (PDF)
• Bengali (PDF)
• Chinese (PDF)
• French (PDF)
• Haitian (PDF)
• Italian (PDF)
• Korean (PDF)
• Polish (PDF)
• Russian (PDF)
• Spanish (PDF)
• Urdu (PDF)
• Yiddish (PDF)